Privacy Policy
At Delivo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-vendor marketplace platform.
1. Information We Collect
We collect several types of information from and about users of our platform, including:
- Personal information such as name, email address, phone number, and delivery address
- Payment information (processed securely through our payment providers)
- Location data (with your consent) to facilitate deliveries and show relevant vendors
- Usage data and analytics about how you interact with our platform
- Communications between you and Delivo, vendors, or delivery agents
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform
- Process transactions and send transaction-related communications
- Personalize your experience and provide targeted recommendations
- Communicate with you about products, services, offers, and promotions
- Monitor and analyze trends, usage, and activities in connection with our platform
- Detect, prevent, and address technical issues and fraudulent activities
3. Information Sharing and Disclosure
We may share your information with:
- Vendors and delivery agents to fulfill your orders
- Service providers who perform services on our behalf
- Legal and regulatory authorities when required by law
- Business partners for joint marketing efforts or promotions (with your consent)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict the processing of your personal information
- Data portability (receive your data in a structured, commonly used format)
- Withdraw consent at any time, where processing is based on your consent
6. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can control cookies through your browser settings and other tools.
7. Children's Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact Us.
Last updated: 02/03/25